Privacy Policy

Last updated: 31 October 2026

1. What we collect

• Contact details you give us, such as your name, business name, email address, and the content of your messages.
• Project and billing information needed to quote, deliver, and invoice our services.
• For customers of our automation services, the booking and messaging data of your own clients that you ask us to process on your behalf.
• Basic technical data (such as IP address and browser type) that web servers record when you visit this website.

2. How we use it

• To reply to your enquiries and provide quotes.
• To deliver, support, and bill for our services.
• To keep our website and systems secure and working.
• To meet legal and accounting obligations.

We do not sell personal data.

3. Customer data we process for you

When we run automations for you (for example, WhatsApp replies or booking reminders), we process your clients' data only to provide the service you asked for, on your instructions. You remain responsible for having a lawful basis to share that data with us.

4. Sharing

We share data only with service providers who help us deliver our services, such as hosting, email, messaging, payment processing, and spreadsheet or booking tools, and only as needed for that purpose. We may also disclose data where required by law.

5. Payments

Card payments are handled by a third-party payment processor. We do not store full card numbers on our own systems.

6. Retention

We keep personal data only as long as needed for the purposes above, including to meet legal, tax, and accounting requirements, and then delete or anonymise it.

7. Security

We use reasonable technical and organisational measures to protect personal data, but no system is completely secure.

8. Your rights

Under the Personal Data (Privacy) Ordinance of Hong Kong, you may ask to access or correct personal data we hold about you. Email us at [email protected] and we will respond within a reasonable time.

9. Cookies

This website does not use advertising cookies. Our hosting provider may use technical cookies or logs needed to deliver and secure the site.

10. Changes

We may update this policy from time to time. The current version is always on this page, with its "Last updated" date.

11. Contact

Questions about privacy: [email protected].